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How do I set up my e-mail to be read over the internet?

These instructions will provide you with the necessary steps to manage your e-mail over the Internet, using Valley TechNologies e-mail servers (ref. version W). Please do this before you set up your local e-mail client (like Microsoft Outlook or Outlook Express)! Links to the instructions for setting up your local client are found at the end of this instruction. If you need assistance with any of these instructions, please contact us.

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<<<  NOTICE  >>>

Please note that Valley Technologies e-mail services support POP3 type service only.  Although IMAP setup is available, use is at your own risk due to the multiple services that would be used to access those accounts, such as cell phones, iPads, and many other devices that could have an effect on the stability and credibility of the data stored there.

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1. Managing your e-mail account

You can manage your e-mail account either by logging in at login.valley-technologies.com or click on the "Customer Login" link on the Valley TechNologies menu bar at the top of this page.  Enter your full e-mail address and password as supplied by your e-mail administrator.  Remember that passwords are case sensitive!

Above is the approximate look of the the Control Panel screen that will give you the option of managing your password, auto-responders, mail lists, and accessing your web-mail account.   When you login, replace "myname@mysite.com" and password with your own full e-mail address and password.

Remember that if you change your password here (under the "Preferences" link), you will also need to adjust it in your e-mail client (see the bottom of this instruction for information on managing your account on your Outlook or Outlook Express e-mail client).  

As you mouse over the incons, you will see a basic help line about the feature at the bottom of the left column. Each feature also has a full on-line tutorial for its use.

The first thing you should do is CHANGE YOUR PASSWORD!!!   Do this under the "Preferences" icon.    Note that if you are also using either Outlook or Outlook Express (or another e-mail client) you will also need to change your password there to match the change you make to your password here.   

  • Your password is case sensitive, so if you use caps, you will need to use them when you enter your password.
  • Your password should be 5-16 characters in length (no spaces or special characters), ideally a mix of upper case, lower case, and numbers.

FOR SECURITY PURPOSES, MAKE SURE TO LOGOFF AFTER YOU ARE FINISHED!

 

2. Accessing your account over the web (webmail)

You can also access your e-mail over the web by logging directly into your Horde webmail account.
** PLEASE NOTE - HORDE IS NOT INTENDED FOR PERMANANT STORAGE OF EMAIL ADDRESSES OR MESSAGES**
It is a temporary access site for emails when you are out of town. Please remember to load email to a local program such as Outlook, Outlook Express, or Thunderbird.

  • Enter webmail.mysite.com in your web browser, replacing "mysite.com" with your actual domain name.  DO NOT INCLUDE "http://" or "www." prior to the "webmail" prefix.  Example:
     

 

  • Enter your complete e-mail address and the password supplied by your e-mail administrator.
    • IF YOU HAVE NOT YET RECEIVED THIS INFORMATION, please e-mail us from an alternative e-mail if you have one, requesting this information.  If you do not have an alternative e-mail address, please call our office at 262.673.1979.
    • click "Log in".  Note that after your first login, you will only have to supply your account name, and not the "@mysite.com".

     

TO SET UP YOUR NEW ACCOUNT FOR USE WITH
MICROSOFT OUTLOOK 2003, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH
MICROSOFT OUTLOOK 2007, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH
MICROSOFT OUTLOOK 20010, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH MICROSOFT
OUTLOOK EXPRESS, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH MICROSOFT
WINDOWS VISTA WINDOWS MAIL, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH MOZILLA THUNDERBIRD MAIL, CLICK HERE

TO SET UP YOUR NEW ACCOUNT FOR USE WITH APPLE IPHONE OR IPOD TOUCH, CLICK HERE

TO SET UP YOUR BLACKBERRY CELL PHONE TO ACCESS YOUR
E-MAIL:

  • Determine your BlackBerry phone model
  • CLICK HERE for access to the demo page for the setup

NOTE:   If you use a product other than those listed above, you will need to follow the Help on your e-mail client product screens to make these necessary settings:

  • username: same as your COMPLETE e-mail address
  • password: as you have set in the webmail process above
  • Incoming (POP3) server: valley-technologies.com with secure connection required on port 995
  • Outgoing (SMTP) server: valley-technologies.com (requires authentication) with secure connection required on port 465

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